Web conferences are quickly becomming an acceptable business communication practice.
Web conferencing is used to hold group meetings or live presentations over the internet. In the early years of the internet, the terms "web conferencing" and "computer conferencing" were often used to refer to group discussions conducted within a message board (via posted text messages), but the term has evolved to refer specifically to "live" or "synchronous" meetings, while the posted message variety of discussion is called a "forum", "message board", or "bulletin board".

In a web conference, each participant sits at their own computer, and is connected to other participants via the internet. The most basic feature of a web conference is screen sharing, whereby conference participants see whatever is on the presenter's screen. Usually this is accompanied by voice communication, either through a traditional telephone conference, or through VoIP, although sometimes text chat is used in place of voice.

Web conferencing is most often sold as a service, hosted on a web server controlled by the vendor, either on a usage basis (cost per user per minute) or for a fixed fee (cost per "seat"). However, some vendors make their conferencing software available as a licensed product, allowing organizations that make heavy use of conferencing to install the software on their own servers. Also, some conferencing software operates on a peer-to-peer basis, eliminating the need for a server; however, this tends to be viable only for small group meetings.

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